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| Accept returns: |
yes |
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| Buyer must return the product within: |
30 days |
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| Return shipping paid by: |
buyer |
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| Accepted condition: |
opened but not used |
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| Refund given as: |
money back or replacement |
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| Refund given within: |
30 days |
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| Restocking fee: |
shipping cost |
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Policy Details:
If you have placed an order through our website, please email us at [email protected] with your name, order number, and which item(s) you would like to return in order to obtain a return authorization (RA#) and return address. We accept returns within 30 days of delivery. The item(s) must be returned in original condition. Any return that does not meet this requirement will be sent back to the customer, as we do not sell used merchandise. Shipping costs are not refundable and DS Market Hub does not cover the shipping cost for returns.
For your security, please return your item(s) with an insured courier (e.g., FedEx, UPS, USPS) and retain a receipt. DS Market Hub is not responsible for items damaged or lost in transit.
All requests will be processed after our returns department inspects and verifies the condition of the item. Return store credit takes approximately 1-2 weeks to process upon receipt of the item.
If you have any questions or need further assistance, please contact us at [email protected] or call us at 407.494.0180.
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